Category: Investigations

February 10, 2020

Like most things we do in our lives, both in our work and outside of our work, we need to clearly understand why we do what we do. Those who know why they do what they do function at a higher level than those who simply know what they do and how they do it. …

Why investigate when something goes wrong anyway? Read More »

May 31, 2018

    Whether you use TapRoot ®, ICAM (Incident Cause Analysis Method), Timeline and 5 whys or one of the myriad of other options as your weapon of choice in the hunt for the drivers of workplace safety incidents, the narrative remains the single most important element in your investigation report. What do I mean …

It’s all about the story Read More »

September 25, 2017

    This, my first book, attempts to share an approach to incident investigations that incorporates some of the old thoughts and ideas with the latest advances in safety science whilst maintaining a firm practical base. The techniques I describe are elements from the “New View”, “Safety II”, and “Safety Differently” styles of thinking and …

Simplicity in Safety Investigations Read More »

May 30, 2016

A present for those of you who use ICAM. Attached is the latest edition of my ICAM facilitator’s guide. All you need to run a great ICAM. Always remember that investigations are all about Learning, Cheers Facilitating ICAM 7 2020

September 8, 2015

Outcome Analysis Process (OAP) Introduction: The intent is to describe a modern approach to safety investigations for events that do not require the rigour and horsepower of tools such as ICAM. It pulls heavily from the works of Sidney Dekker (Safety Differently, Behind Human Error, The Field Guide to Understanding Human Error, Just Culture et …

Investigation – A new and simple approach – Reviewed and simplified Sept 2015 Read More »

September 3, 2014

As it has been said: “Like every method, every model and every process, if you approach it with a healthy level of skepticism, pragmatism and a few other “isms” that help you see it as a means to an end rather than a be-all and end-all approach, you will be fine.” We can, and perhaps …

How to Cheat at 5-Whys… Read More »

June 30, 2014

What is the best way to interview someone after a safety event? The simple answer to this one is ‘as soon as possible’. Actually, there is a very simple approach to interviewing that anyone can learn and apply with ease and confidence. The most important thing to do is NOT to take statement. Having a …

Incident Interviewing Read More »

June 25, 2014

The ICAM Model I should say to start with that I have loved using ICAM over many years. I have found it very effective for many incident investigations and was a significant improvement on older methodologies that we all used some 20 years ago. I have helped hundreds, if not thousands of people “get” the …

The ICAM Model Explained Read More »